Operating Partner
When facing operating challenges, having an operating partner who can jump into the fire, build trust with management teams, dive deep and diagnose problems, and help chart a path to success can mean the difference between success and failure with your investments. We support all deal phases from during sourcing, to diligence, to post-deal operations and board membership.
Our area of focus is anywhere that software is lever to change the landscape of a business. We can help you define the WHAT and the WHY of a customer-first plan with a clear execution path by leverage best practices from years of experience at companies such as Microsoft, Amazon, and Datalogix. Here are some scenarios where KOM Partners can be your trusted Operating Partner:
- You want the firepower of a seasoned product executive, but you’re not yet at the place where you can confidently afford and hire that person. Preserve your cash.
- You want to bring a fresh look at your market, your customers, your internal processes, or your team to reinvigorate your product development. Sometimes it requires a completely new way of thinking or approach, like the Amazon working backwards process.
- You want to bring technology into your business to disrupt your own model, or that of your industry. What do you need to build? What technology to use? What hires do you need and how do you hire them? How do you even get started when you don’t have a tech background.
- You want to dramatically alter the cost structure of your customer acquisition, but don’t know where to start.
- You want to use advanced BI techniques for profitability analysis or customer segmentation, but it all seems overwhelming.
- You want to modernize manual and error prone processes which are a drain on productivity, but haven’t yet considered automating via software.
- You have rising stars within your organization or teams looking to dramatically increase their velocity and outcomes, and want to provide them with the structure of coaching without corporate therapy.
With professional experience from working at a private equity fund, we know how to speak the language you need for your investment committee memos and diligence reviews. With past technology product leadership experience across industry leaders in multiple industries, we’ve run teams spanning orgs and countries. We have immediate credibility with any management team by asking the right questions and can get to the heart of any nuance. We help investment professionals represent as more credible with management teams, and we help investment teams make smart funding decisions.
We focus on extremely time boxed projects with clear victory conditions. We are 100% aligned with investors and want to hand the reins back to the leadership team, not pad our pockets with ongoing consultation work.
Recent Activity
Bestop: working with management on performance management of e-commerce business with issues related to user experience and yield optimization.
RxTE: working with management team to build critical technology stack. Acting as virtual CPO to define product, roles, initiate and ramp hiring, and deliver product.
[undisclosed]: working with a medical services company pre-acquisition to build Machine Learning based system to identify drug usage patterns across member clinics.
[undisclosed]: working with a municipal waste hauler to dramatically improve lead gen call sheet quality and timeliness, and more quickly identify and score potential customers based on publicly available data.
Advising Kinderhook Industries on diligence for a control position investment in a healthcare services company.
GlobalHealth: worked with management on alternative data-driven digital marketing channel plan to reduce cost of customer acquisition.
Stratus Video: performed diligence and analysis related to software platform.
ZVRS: worked with operations team to design and implement software to reduce costs and errors related to on-going utilization reporting and tracking.
SendGrid: worked with product team to evaluate opportunities for a new product development initiative.
Advised Goldman Sachs & Advent International on a public market take private transaction. [did not close, competing bid won]
Advised Kinderhook Industries on diligence for a control position investment in a healthcare services company. [closed Jun 2017]
VP Product Management: [coaching] objective goal: be hired as Chief Product Officer in next role.
SVP Product Management: [coaching] objective goal: improve ability to guide and manager technical resources to grow into a multi-discipline leader.